KR Mortgage Finance Services Pty Ltd T/as Oliey Finance
ABN 29 129 707 642
Credit Representative 442427 of Australian Credit Licence 384704 (Finsure Finance and Insurance Pty Ltd)
Last Updated: September 2025
Introduction
At Oliey Finance, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information and credit information when providing our mortgage broking and related services.
Why We Collect Personal Information
We collect, hold and use your personal information to:
- Assess and manage your application for finance
- Provide mortgage broking and related services
- Manage our ongoing relationship with you
- Comply with our legal and regulatory obligations (e.g. under anti-money laundering and credit reporting laws)
- Tell you about products or services we believe may be of interest to you (unless you opt out)
- Handle any enquiries, feedback or complaints
Information We Collect
The personal information we collect may include:
- Your name, address, contact details and date of birth
- Identification documents (e.g. driver’s licence, passport, birth certificate)
- Financial details such as employment, income, assets and liabilities
- Credit information (e.g. credit reports, repayment history, defaults)
- Details of dependants, co-residents, and proof of earnings and expenses
- Health information (only where necessary for an insurance product and with your consent)
We do not collect sensitive information such as political or religious beliefs.
How We Collect Information
We collect information:
- Directly from you (in person, by phone, email, or through our website)
- From credit reporting bodies (with your consent)
- From third parties such as accountants, lawyers, or your employer
- From publicly available sources or electronic identity verification services
You may also deal with us anonymously or using a pseudonym where lawful and practicable.
How We Use and Disclose Information
We use your personal information to provide finance solutions and related services. We may disclose it to:
- Lenders, insurers, and product providers
- Credit reporting bodies
- Your representatives (lawyers, accountants, financial consultants)
- Government and regulatory bodies where required by law (e.g. ASIC, AUSTRAC)
- Third-party service providers (IT, mailing, identity verification)
- Finsure Finance & Insurance Pty Ltd as our licensee
- External dispute resolution bodies (e.g. AFCA)
Some third parties may be located overseas (including the Philippines). We take reasonable steps to ensure any overseas disclosure is consistent with this Policy.
Direct Marketing
We may use your personal information to tell you about products and services we believe may be relevant or of value to you. You may opt out of direct marketing at any time by contacting us or using the unsubscribe function in electronic messages.
Security of Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. When no longer required, we securely destroy or de-identify personal information unless we are legally required to retain it.
Access and Correction
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate or incomplete. We will respond within a reasonable time (generally within 30 days).
Questions or Complaints
If you have a privacy concern or complaint about how your information has been handled, please contact us:
Oliey Finance (Privacy Officer)
Fran Jerome
12 Sparrow Street, Cranbourne VIC 3977
Phone: 0409 961 703
Email: fran@olieyfinance.com.au
We will acknowledge your complaint promptly and aim to resolve it within 30 days.
If you are not satisfied with our response, you may escalate your complaint to:
Australian Financial Complaints Authority (AFCA)
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
Mail: GPO Box 3, Melbourne VIC 3001
Notifiable Data Breaches
We will notify you and the Office of the Australian Information Commissioner if your personal information is involved in a data breach likely to result in serious harm.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.